We cannot thank Heidi enough for organizing the most incredible France river cruise for us! From the moment we reached out, her warmth, professionalism, and attention to detail were clear. She took the time to truly understand our preferences and helped us plan a trip that exceeded all our expectations. Heidi was invaluable in helping us choose the perfect excursions and offered fantastic advice for activities before and after the cruise in Barcelona and Paris. From the smooth booking process to ensuring everything went seamlessly during the trip, including our flight home, Heidi was with us every step of the way. We felt completely taken care of and supported throughout. If you're looking for someone to plan your dream vacation, look no further—Heidi is absolutely the best! We’re already working with her on our next trip to Italy.

Heidi is the first travel agent we’ve ever hired. She did not disappoint. My husband and I and our two friends decided to go to Portugal, but that was the extent of our planning when we contacted her. The first step was a prep call to talk through itinerary ideas and for her to get a sense of what we were looking for in the trip. She then came back to us with two really cool options, from which we were able to mix and match and build our customized itinerary. Heidi was super easy and flexible to work with. It was also helpful that she was familiar with Portugal and the areas we wanted to visit.

The trip was amazing! We loved all of the accommodations and the “excursions” were all really fun. We did a cooking class in Lisbon, a full-day winery tour in the Douro Valley and a port-tasting walking tour in Porto.

We would highly recommend using Heidi and Fontaine Travel to plan your next trip. She took all the stress out of vacation planning and delivered an unforgettable experience.

I must confess that this was my first time entrusting travel plans to a professional advisor. However, any apprehensions were swiftly put to rest.

Heidi's responsiveness was impressive— enthusiastically addressed questions & concerns. The process was a flawless "white-glove" experience. She did an outstanding job customizing my trip to England based on my preferences, delivering a suite of options that were thoughtful, well-researched, and suited precisely to my Anglophilic tendencies. It was an exquisite convenience to not lift a finger.

She arranged the most marvelous private tour of Windsor Castle. The luxury hotel in Mayfair was perfect & surprisingly affordable, especially given my visit coincided with the Coronation of King Charles III.

The most astonishing aspect was the time Heidi saved me. Her expertise transformed this potentially overwhelming task into a seamless, first-class experience.  I wholeheartedly recommend Heidi

I was looking for a fun and elevated destination for a leadership retreat to celebrate a company milestone. She shared a number of resort recommendations with me that worked with my budget which had all been vetted or reviewed by travel pro peers or her own client experiences. When ready to book, Heidi took care of everything , including recommending a trusted transfer company to get us safely back and forth from the resort in Mexico. She was also great about passing along information or other reviews and insights from travel professionals which helped us plan better and prioritize our experience there. Before our trip, she provided important updates and travel reminders so we were all prepared for our journey. Thank you, Heidi!